Who We Are and Scope

FireFly Automatix, Inc. provides this Privacy Statement for its website and related information services where the statement is posted. Personal information means information that relates to an identified or identifiable person or household.

This statement does not address personal information collected in connection with employment or job applications.

What We Collect

• Contact information submitted in inquiries, quote requests, support workflows, and account forms
• Website usage and device data, including server logs and analytics/tracking information
• Transaction and service data related to purchases, support tickets, warranty claims, and account activity
• Optional communication data for SMS/text and marketing preferences when you opt in

How We Use Your Information

• Operate services, fulfill requests, provide support, and deliver requested products or information
• Maintain service quality, security monitoring, fraud prevention, diagnostics, and internal improvement
• Send service updates, customer care communication, and marketing communications when permitted
• Support analytics, reporting, and targeted advertising activities described in the full statement

Your Rights

Depending on your jurisdiction, you may have rights including access, deletion, correction, portability, objection, and appeal rights. California residents receive supplemental CCPA disclosures, and residents of the EEA, UK, and Switzerland receive supplemental GDPR-related information.

You may contact FireFly Automatix to submit privacy-related requests and inquiries.

Contact Us

Questions about privacy? Contact us:
Email: webmaster@fireflyautomatix.com
Phone: +1 (888) 700-6086